Frequently asked questions

Everything to know before you book.

Booking & schedulingMobile servicePricingPackages & servicesPaymentSatisfaction & protectionDealers, brokers & fleetsAfter your detail

Booking & scheduling

How do I book?

Use the Book page: choose your vehicle size, how dirty it is, and a package, then pay securely by card. We contact you to confirm the time. Prefer to talk? Call or text (310) 701-0263.

How far ahead should I book?

Weekdays are usually easiest. Weekends and the weeks before holidays fill up first, so book a few days ahead when you can.

How long does a detail take?

Renewal takes about 1.5 hours, Revival about 3 to 4 hours, and Restoration (with paint correction and ceramic coating) usually takes a full day. Larger or dirtier vehicles take longer.

Can I reschedule?

Yes. Please let us know at least 24 hours ahead so we can offer the slot to someone else.

What if the weather is bad?

Light overcast is fine. For rain or extreme heat we will move your appointment, or do interior work and finish the exterior another day.

Mobile service

Do you come to me?

Yes. We are a mobile detailing service and come to your home, workplace or lot anywhere in our South Bay service area.

Do I need to provide water or power?

No. Our detailers bring their own water, power and products, so we can work at any address.

Where do you serve?

Torrance, Redondo Beach, Hermosa Beach, Manhattan Beach, El Segundo, Hawthorne, Lawndale, Gardena, Inglewood, Lennox, Carson, Los Angeles, Westchester and Palos Verdes. Just outside those? Ask us.

Do I need to be home?

Not for the whole job. We need the car accessible and a way to reach you. Let us know about gate codes or parking rules in the notes when you book.

Where should I park?

A flat spot with a little room to open all the doors. Shade is nice but not required.

Pricing

Why does the price depend on my vehicle?

A truck or large SUV simply takes more time, product and effort than a coupe. Pricing is set by vehicle size so you only pay for the work your vehicle needs.

What are the vehicle sizes?

Car: sedans and coupes. Small SUV: crossovers and compact SUVs. Truck: pickups. Large SUV or van: three-row SUVs, full-size SUVs and vans. Not sure? Pick the closer one, or text us a photo.

How does the 'how dirty' option change the price?

Lightly dirty is the base price. Moderately dirty adds about 20% and very dirty about 40%, because heavy mud, pet hair and deep stains take much more time. Please choose honestly. If your vehicle is dirtier than you selected, we will show you and offer to move you to the right level, and you pay only the price difference. You can approve that or reschedule before any work begins.

Are the prices final?

The online price is what you pay when the vehicle matches what you selected. If something is very different, such as a biohazard or severe damage, we will tell you first.

Is sales tax added?

Where applicable, tax is calculated at checkout and shown before you pay.

Packages & services

Which package should I choose?

Renewal is for cars that are already in decent shape. Revival is the best value for most people: a deep clean inside and out with wax. Restoration is for paint that needs correction and long-term protection with ceramic coating.

What is paint correction?

A machine polish that removes light swirls, haze and oxidation so your paint looks deeper and glossier. It is part of our Restoration package. It cannot fix deep scratches that go through the clear coat.

What is ceramic coating and how long does it last?

Ceramic coating is included in our Restoration package. It is a liquid layer that bonds to your paint for strong gloss, water beading and easier cleaning. Real-world life depends on the product and how you care for the car. We will tell you what we are applying and its expected life.

Is there a cure time after ceramic coating?

Yes. Keep the car dry for the first 24 hours if you can, and wait about a week before washing. We will send aftercare instructions.

Can you remove stains, odors and pet hair?

Most stains, sand and pet hair come out. Select 'very dirty' and add pet hair removal if needed. Strong odors like smoke can often be reduced; we will be honest if something will not fully come out.

Do you do headlights and engine bays?

Yes. Headlight restoration and engine bay cleaning are add-ons to Renewal and Revival, and both are already included in Restoration. Light scratches and swirls are handled by the paint correction in Restoration.

Payment

How do I pay?

By card on our secure Stripe checkout when you book. You get an email receipt right away.

Do you take cash, Zelle or Apple Pay?

Apple Pay and Google Pay work at card checkout on supported devices. For anything else, text us.

Do I pay before or after?

Online bookings are paid at checkout. Dealers and brokers are invoiced per vehicle.

Can I get a refund?

If we cancel or cannot do the job, you are refunded in full. If you are unhappy with the result, see our redo policy below.

Satisfaction & protection

What if I'm not happy?

Tell us within 48 hours and we will come back and fix it at no charge. If it still is not right, we will make it right.

Are you insured?

Our detailers work with their own insurance. Tell us before the job if you have a high-value or classic vehicle and we will talk it through.

Will you photograph my car?

Yes. We take before and after photos of every job. We only post them if you say it is okay.

What should I remove from the car?

Please take out valuables, cash and loose personal items. Child seats can stay or go; just tell us.

Dealers, brokers & fleets

Do you work with used car dealers?

Yes. We do recon details per vehicle for dealers and brokers, with fast turnaround and a clear itemized invoice. See our Dealers page.

How do dealers pay?

You get an itemized invoice by email with a link to pay online. Standard terms are 14 days.

Do you offer recurring maintenance for dealer cars?

Yes. For cars we have already detailed, maintenance is $40 per car, inside and out, twice a week.

Do you offer volume pricing?

Yes. If you have 10 or more cars a month, contact us for a recurring rate.

Do you clean Turo and rental cars?

Yes. Our Renewal between-trip clean is $90 per car, or $80 per car for 5 or more cars. Our Revival is available for a deeper reset. See our Turo and rideshare page.

Do you offer a monthly plan?

Yes: two maintenance details a month for a flat monthly price, priced by vehicle size, with 5% off for individuals. Cancel any time.

Why does the monthly plan start with a Revival?

A Revival gives your car a clean starting point, so each maintenance visit keeps it that way instead of fighting built-up dirt. You pay for your Revival when you sign up, and your monthly plan begins 30 days later.

After your detail

How do I keep it looking good?

Use the two-bucket wash method, avoid automatic brush washes, and keep a microfiber towel handy for bird droppings. Ask about our Monthly Maintenance Plan.

How often should I detail my car?

A full detail once or twice a year, with maintenance washes in between, keeps most cars looking great.

Still have a question?

Call (310) 701-0263 Text us Email us
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